Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully to understand how your order will be processed and delivered.
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will notify you via email or the contact information provided at checkout.
Shipping Time
Once your order has shipped, delivery times vary depending on your location:
| Destination | Estimated Delivery Time |
|---|---|
| International | 7-12 business days |
Please note that these are estimated delivery times and are not guaranteed. Delivery delays can occasionally occur due to customs processing, local courier delays, weather conditions, or other circumstances beyond our control.
Total Delivery Time
Combining processing and shipping, you can expect to receive your order within approximately 8-14 business days from the date your order is placed.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24-48 hours.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Delays
We are not liable for any delays caused by customs, natural disasters, or other events outside of our control. If your order is significantly delayed, please contact our customer support team and we will do our best to assist you.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you have not received it, please:
- Check with neighbors or your local post office/courier.
- Contact us within [X] days of the delivery date shown so we can investigate.
We are not responsible for packages that are marked as delivered by the carrier but are lost, stolen, or misplaced after delivery.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately — we will do our best to correct it before the order ships, but we cannot guarantee changes once an order has been processed.
Contact Us
If you have any questions about our shipping policy, please contact us at: